Outage in Riskified

Control Center Display Issue

Resolved Minor
June 20, 2025 - Started 6 days ago - Lasted about 20 hours

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Outage Details

We are experiencing an issue where orders are not properly displayed in the Control Center. This is affecting orders sent as of 7pm UTC. Issue has beed identified and resolved but full recovery will take additional few hours.
Order decisions are not impacted at all while Orders Visibility and Recovery are limited at this time.
Components affected
Riskified Web App
Latest Updates ( sorted recent to last )
6 days ago - at 06/20/2025 09:54PM

We are experiencing an issue where orders are not properly displayed in the Control Center. This is affecting orders sent as of 7pm UTC. Issue has beed identified and resolved but full recovery will take additional few hours.
Order decisions are not impacted at all while Orders Visibility and Recovery are limited at this time.

6 days ago - at 06/20/2025 11:03PM

Only Agent Recover functionality remains limited at this time. Orders are now properly displaying in the Control Center. Order decisions are not impacted at all. The issue with recovery has beed identified and resolved but full resolution will take an additional few hours.

Latest Riskified outages

Control Center Display Issue - about 21 hours ago
Partial SMS Outage - about 2 months ago
Riskified response time - 5 months ago
Riskified availability issues - Shopify - 5 months ago
Control Center: Orders not displaying in real time - 6 months ago

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