Unable to Save/Manually Run Rivers in EU Console

This incident has been resolved.

Incident Summary:
The issue affecting our EU console, which prevented users from saving configurations or manually running rivers, has been resolved. This incident occurred between 12:50 PM UTC and 13:40 PM UTC.

Impact:
During the incident, users in the EU region encountered errors and were unable to save configurations or manually execute rivers.

Root Cause:
The incident was linked to maintenance work previously announced on our status page:
https://status.rivery.io/incidents/rb4s6mh43hng

Resolution:
Our engineering team has confirmed that the disconnection issues causing timeouts have been fully resolved.

Next Steps:
We will continue to monitor the system to ensure ongoing stability closely.

We apologize for the inconvenience this issue may have caused and appreciate your patience during this time.

Thank you for your understanding.
Rivery Support Team

Incident Summary:
We are currently experiencing an issue with our EU console. Users are unable to save changes or manually run rivers. Our team is aware of the situation and is actively investigating the root cause.

Impact:
Users in the EU region may encounter errors when trying to save configurations or manually execute rivers.

Current Actions:
Our engineering team is thoroughly investigating the issue to identify the underlying cause. We are working diligently to implement a fix and restore full functionality as soon as possible.

Next Update:
We will provide an update as soon as we have more information.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. For further assistance or inquiries, please reach out to our support team by submitting a support ticket through the console.

Thank you for your understanding.
Rivery Support Team