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Outage in RM Technology

Unable to define new policy names in SafetyNet

Resolved Minor
April 10, 2026 - Started 9 days ago - Lasted 6 days
Official incident page

Incident Report

We have received reports that users are unable to name a new policy in the SafetyNet System.
This does not affect amendments to existing policies, only new policies being created.
Our Teams are currently working on a fix, and an update will be provided in due course.
Components affected
RM Technology SafetyNet Plus

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/16/2026 01:01PM

Our development team have identified and have released a fix allowing new policies to be created. Should you continue to experience issues with this functionality, please raise this with our Support Teams via your usual channels.

INVESTIGATING 9 days ago - at 04/10/2026 03:28PM

We have received reports that users are unable to name a new policy in the SafetyNet System.
This does not affect amendments to existing policies, only new policies being created.
Our Teams are currently working on a fix, and an update will be provided in due course.

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