Rootly Outage History

Rootly's Slack integration experienced increased error rates for 6.6 hours due to an upstream Slack service incident. The degradation affected Slack-dependent features within the Rootly platform. The incident was resolved after Slack's upstream issues were fixed, with error rates decreasing and normal functionality restored.

Rootly's Slack-dependent features were degraded for 2 hours due to an upstream Slack incident, while other services including On-Call, Mobile, and Web Platform remained fully operational. The issue was resolved when Slack restored their services on their end.

Rootly's marketing website (rootly.com) experienced 500 errors for users in some locations due to an upstream issue with their hosting provider Webflow. The core Rootly application and on-call functionality remained unaffected, with users able to access services directly through https://rootly.com/account as a workaround. The incident was resolved within 4 minutes once the upstream Webflow issue was addressed.

Rootly experienced a major incident involving increased alert volumes affecting a subset of customers. The service disruption lasted 13 minutes while the team actively investigated the issue. The incident was resolved after the investigation period, though specific resolution details were not provided in the available updates.