Outage in Rossum

Potential Component outage

Resolved Minor
July 13, 2024 - Started 6 months ago - Lasted about 9 hours
Official incident page

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Outage Details

One of our components Transfer Learning is suspected not to behave as expected after a today's DB maintenance. Our team is already investigating the situation. Aurora extractions are not affected.
Components affected
Rossum EU Ireland
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/13/2024 06:53PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 07/13/2024 10:10AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 07/13/2024 10:09AM

One of our components Transfer Learning is suspected not to behave as expected after a today's DB maintenance. Our team is already investigating the situation.
Aurora extractions are not affected.

Latest Rossum outages

Documents in review not displayed in UI - 22 days ago
Application slowdown - 29 days ago
Slow application / no access - about 1 month ago
System outage - about 1 month ago
Documents importing slowdown - about 1 month ago

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