Outage in Routable

Increased failures in payment processing

Resolved Minor

November 18, 2025 - Started 22 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are seeing an increase in payment processing failures due to an outage affecting our providers.

Components affected

Routable Web Application UI Routable Sandbox UI Routable API Routable Sandbox API

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 11/18/2025 06:34PM

This incident has been resolved.

MONITORING 22 days ago - at 11/18/2025 02:58PM

Cloudflare has implemented a fix. We will continue to monitor systems.

IDENTIFIED 22 days ago - at 11/18/2025 02:40PM

We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

IDENTIFIED 22 days ago - at 11/18/2025 02:08PM

We are seeing an increase in payment processing failures due to an outage affecting our providers.

Latest Routable outages

Degraded Performance – Logins and Application Actions - 6 days ago

Increased failures in payment processing - about 2 months ago

Increased error rate and latency - 5 months ago

Quickbooks Online outage - 7 months ago

Issue affecting the ability to log in for a small number of workspaces. - 7 months ago

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