Outage in Routific

New Routific outage

Resolved Major
January 22, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are actively working to restore user access to the new Routific. The issue is affecting most users and our engineering team is working on a fix at the moment. More updates will be provided in the next 30 minutes.
Components affected
Routific Beta
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/23/2025 03:07AM

The new Routific continues to be stable and fully operational. Our team has identified the root cause of the issue. A bug in our internal messaging system caused an overload, resulting in about 45 minutes of downtime. We have since fixed the issue and will improve our monitoring systems to identify these types of issues earlier to avoid future disruptions.

MONITORING 4 months ago - at 01/22/2025 07:22PM

The new Routific is stable and operational. Our team will continue monitoring and provide a report on the cause of the issue soon.

INVESTIGATING 4 months ago - at 01/22/2025 07:19PM

Access to the new Routific has been restored. Thank you for your patience!

We are still investigating the cause of the outage. We will report our findings as soon as possible.

INVESTIGATING 4 months ago - at 01/22/2025 07:11PM

We are actively working to restore user access to the new Routific. This issue is our team's highest priority. We thank you for your patience as we work to resolve this as soon as possible. The next update will come within 30 minutes.

INVESTIGATING 4 months ago - at 01/22/2025 06:37PM

We are actively working to restore user access to the new Routific. The issue is affecting most users and our engineering team is working on a fix at the moment.
More updates will be provided in the next 30 minutes.

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