Outage in Routific
Live tracking not working on the new Routific
Resolved MinorIncident Report
We are experiencing an issue with the live tracking feature on the new Routific platform. This may affect the driver status on the Delivery Tracker. We are investigating this issue and will give another update in the next hour.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/05/2025 03:48PM
The system is stable, and all functionalities are operating as expected.
MONITORING
11 months ago - at 06/05/2025 01:17AM
A fix has been implemented and live tracking is now functional on the new Routific. We are continuing to monitor the results.
IDENTIFIED
11 months ago - at 06/04/2025 11:36PM
We have identified the issue and are actively working to resolve it.
INVESTIGATING
11 months ago - at 06/04/2025 08:57PM
We are still investigating the issue with live tracking on the new Routific platform. We have since confirmed that the Delivery Tracker is working as expected; only the Dispatcher view has been impacted.
INVESTIGATING
11 months ago - at 06/04/2025 07:50PM
We are experiencing an issue with the live tracking feature on the new Routific platform. This may affect the driver status on the Delivery Tracker. We are investigating this issue and will give another update in the next hour.
Latest Routific outages
Mobile Route List Visibility - about 1 month ago
Partial Outage – Dispatcher & Driver Actions - about 2 months ago
Degradation of SMS notifications - 5 months ago
Service Delays: Scheduling, Publishing, making changes to Routes and Orders and delivery of Customer Notifications in New Routific - 6 months ago
Routific (app.routific.com) Outage - 6 months ago
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