Outage in RRPproxy
.AI Domain Name Management
Resolved MajorIncident Report
We know of an ongoing incident in Anguilla where we believe their core Internet lines have been accidentally severed - directly affecting the .AI Registry. At this time, we have been getting some updates from the Registry. However, a resolution to .AI is unknown at this time. As soon as we have an update, we will post it here.
This affects:
Domain Name Registrations
Domain Name Transfers
Domain Name Updates
Domain Name Renewals (we will aim to ensure no domain names are affected and believe the Registry will automatically extend expiry dates to prevent any issues with domains entering their end-of-life grace periods)
We appreciate everyone's patience while we work with the Registry but do speak to Support if there are any outstanding queries.
- Matt McLeary, Customer Care
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/21/2023 04:49AM
The registry connection / Internet to Anguilla has been restored. Testing has confirmed that the following actions are now operating as normal:
Domain Name Registrations
Domain Name Transfers
Domain Name Updates
Domain Name Renewals
Do contact support if there are any queries relating to this outage.
IDENTIFIED
about 3 years ago - at 02/20/2023 09:55PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 02/20/2023 09:52PM
We know of an ongoing incident in Anguilla where we believe their core Internet lines have been accidentally severed - directly affecting the .AI Registry. At this time, we have been getting some updates from the Registry. However, a resolution to .AI is unknown at this time. As soon as we have an update, we will post it here.
This affects:
Domain Name Registrations
Domain Name Transfers
Domain Name Updates
Domain Name Renewals (we will aim to ensure no domain names are affected and believe the Registry will automatically extend expiry dates to prevent any issues with domains entering their end-of-life grace periods)
We appreciate everyone's patience while we work with the Registry but do speak to Support if there are any outstanding queries.
- Matt McLeary, Customer Care
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