Outage in Rudderstack
Delay in data processing pipeline in US region
Resolved MinorIncident Report
Summary AI Generated
Rudderstack experienced a 2.4-hour delay in their data processing pipeline in the US region due to EC2 instance availability issues in AWS availability zone use1-az4. The incident affected Free, Starter, and Growth tier customers, while Enterprise customers remained unaffected. The issue was resolved by moving workloads away from the problematic availability zone, with event processing fully restored.
We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.
Components affected
Rudderstack Data Processing Pipeline (US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 02:57AM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2026 02:32AM
Event processing has been resumed for Free, Starter and Growth customers, we are monitoring the pipeline's health.
IDENTIFIED
4 days ago - at 05/08/2026 02:12AM
Enterprise customers are not affected by this issue. The team is working on the issue for Free, Starter and Growth customers.
IDENTIFIED
4 days ago - at 05/08/2026 01:57AM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 05/08/2026 01:51AM
We are actively working on a solution to the issue.
INVESTIGATING
4 days ago - at 05/08/2026 01:31AM
We are moving some workloads away from the problematic availability zone in AWS.
INVESTIGATING
4 days ago - at 05/08/2026 01:04AM
We are still investigating the issue.
INVESTIGATING
4 days ago - at 05/08/2026 12:43AM
We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region.
INVESTIGATING
4 days ago - at 05/08/2026 12:33AM
We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.
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