Outage in Rudderstack
Event ingestion issue for Starter and Growth customers in US
Resolved MajorIncident Report
Summary AI Generated
Rudderstack experienced a major event ingestion issue affecting Starter and Growth customers in the US region for 18 minutes, caused by AWS load balancer problems. The incident impacted the Data Ingestion component while Enterprise customers remained unaffected. The issue was resolved after the team worked to address the underlying AWS infrastructure problem.
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
Components affected
Rudderstack Data Ingestion (US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 03:02AM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2026 02:58AM
We are seeing significant improvement in event ingestion, the team is still monitoring.
MONITORING
4 days ago - at 05/08/2026 02:55AM
We are seeing improvement on event ingestion metrics, currently monitoring.
INVESTIGATING
4 days ago - at 05/08/2026 02:49AM
AWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.
INVESTIGATING
4 days ago - at 05/08/2026 02:47AM
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
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