Outage in Runa

MATAS DK orders are failing

Resolved Minor
January 25, 2025 - Started 24 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MATAS DK (MATAS-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 01/30/2025 10:19AM

This incident has been resolved.

MONITORING 19 days ago - at 01/30/2025 09:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 24 days ago - at 01/25/2025 10:20AM

We are currently investigating an issue causing some orders of MATAS DK (MATAS-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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