Outage in Runa

Carrefour ES orders are failing

Resolved Minor
May 05, 2025 - Started about 22 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 05/05/2025 05:12PM

This incident has been resolved.

INVESTIGATING about 20 hours ago - at 05/05/2025 12:12PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 12:12PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 12:07PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 12:07PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 12:02PM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:57AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:57AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:52AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:52AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:47AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:47AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:42AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:42AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:37AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:37AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:32AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:32AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:27AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:27AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 20 hours ago - at 05/05/2025 11:22AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 20 hours ago - at 05/05/2025 11:22AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 11:17AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 11:17AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 11:12AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 11:12AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 11:07AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 11:07AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 11:02AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 11:02AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:57AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:57AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:52AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:51AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:47AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:47AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:42AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:42AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:37AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:37AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:32AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:32AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 21 hours ago - at 05/05/2025 10:27AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 21 hours ago - at 05/05/2025 10:22AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 10:17AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 10:17AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 10:12AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 10:12AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 10:07AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 10:06AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 10:02AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 10:02AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 09:57AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 09:57AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 09:52AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 22 hours ago - at 05/05/2025 09:52AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 05/05/2025 09:47AM

We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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