Outage in Runa

Sainsbury's UK orders are failing

Resolved Minor
May 14, 2025 - Started about 17 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/14/2025 08:27PM

This incident has been resolved.

INVESTIGATING about 17 hours ago - at 05/14/2025 07:35PM

We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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