Outage in Ruvna

Investigating Issues with Student Data in Attendance

Resolved Minor

April 12, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We're investigating issues accessing rosters and students in Ruvna.

Components affected

Ruvna Web App Ruvna iOS App

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 04/12/2024 03:49PM

The issue has been resolved.

MONITORING over 1 year ago - at 04/12/2024 01:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/12/2024 01:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/12/2024 01:35PM

We are continuing to investigate the issue.

INVESTIGATING over 1 year ago - at 04/12/2024 01:04PM

We're investigating issues accessing rosters and students in Ruvna.

Latest Ruvna outages

Data Import operations facing delays - 11 days ago

SMS Delivery Delays & Failures - 2 months ago

Errors sending parent emails in Ruvna Attendance - 10 months ago

Blackbaud Data Sync Errors - about 1 year ago

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