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Outage in SafeBase

500 errors on main SafeBase application

Resolved Minor
July 05, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

Incident Report

We have received reports that users are currently seeing periodic 500 errors for our main application. We are investigating and will provide an update as soon as we can.
Components affected
SafeBase Main App

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/06/2023 02:57PM

This issue has been resolved and the app should be functioning as normal again.

MONITORING over 2 years ago - at 07/05/2023 11:05PM

We have identified the issue as a DDoS attack against our app. We have blocked the attack and we are monitoring the situation.

INVESTIGATING over 2 years ago - at 07/05/2023 06:10PM

We have received reports that users are currently seeing periodic 500 errors for our main application. We are investigating and will provide an update as soon as we can.

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