Outage in SafeBase

SafeBase AI Questionnaire Service (AIQA) Down

Resolved Major
December 11, 2025 - Started 2 days ago - Lasted about 9 hours
Official incident page

Incident Report

Google Cloud's Vertex AI API is currently experiencing an outage which is directly affecting SafeBase's AIQA, Ask AI, and AI Search features. We will update this incident as we receive more information.

Need to monitor SafeBase outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/11/2025 10:41PM

This incident has been resolved.

MONITORING 2 days ago - at 12/11/2025 06:51PM

Google has fixed their incident and our pipelines are working again. We are monitoring to make sure everything is stable.

IDENTIFIED 2 days ago - at 12/11/2025 05:30PM

Google has identified the issue and has released the following update:

We are experiencing an issue with Vertex AI Search AnswerQuery API & citation functionality in LLM API beginning on Wednesday, 2025-12-10 21:30 PST.
Our engineering team has identified a mitigation and are working to deploy the fix to production.
The mitigation is expected to complete by Thursday, 2025-12-11 10:00 PST.
We will provide more information by Thursday, 2025-12-11 10:30 PST.

INVESTIGATING 2 days ago - at 12/11/2025 01:36PM

Google Cloud's Vertex AI API is currently experiencing an outage which is directly affecting SafeBase's AIQA, Ask AI, and AI Search features.

We will update this incident as we receive more information.

Latest SafeBase outages

Cloudflare Experiencing Issues - 25 days ago
Partial Outage for AI Answering - about 1 month ago
Email outage 08/14/2025 - 4 months ago
AIQA Processing - 5 months ago
GCP Global Outage - 6 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook