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Outage in SafeBase

Partial Outage for AI Answering

Resolved Major
October 30, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/31/2025 01:05AM

The incident has been resolved

INVESTIGATING 6 months ago - at 10/31/2025 12:18AM

In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

Latest SafeBase outages

Notification outage - 3 months ago
Email outage 08/14/2025 - 8 months ago
AIQA Processing - 9 months ago

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