Outage in SAFEQ
Investigating potential Gateway connectivity issues
Resolved Minor
June 26, 2026 - Started 29 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
SAFEQ experienced Gateway connectivity issues lasting approximately 1.5 hours on June 26, 2026. The root cause was identified early in the incident, with mitigation actions rolled out that caused some clients to experience brief reconnections. All Gateways were successfully reconnected following the mitigation, and the situation was restored to normal monitoring status.
We are currently investigating potential Gateway connectivity issues.
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Latest Updates ( sorted recent to last )
INVESTIGATING
29 days ago - at 06/26/2026 08:31AM
We are currently investigating potential Gateway connectivity issues.
IDENTIFIED
29 days ago - at 06/26/2026 08:41AM
We have identified the issue and are rolling out a mitigation actions. Some clients may experience reconnection (no further impact expected).
IDENTIFIED
29 days ago - at 06/26/2026 08:59AM
We are continuing to work on mitigation actions.
IDENTIFIED
29 days ago - at 06/26/2026 09:17AM
Mitigation continues, we see majority of Gateways already reconnected.
MONITORING
29 days ago - at 06/26/2026 09:33AM
All mitigation actions were carried out and we are currently monitoring the situation.
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