Outage in SafeSend
SafeSend Returns - US - Service Disruption
Resolved MajorIncident Report
Based on our internal monitoring, we are aware that some customers cannot login to SafeSend. We are currently working to restore services and will provide an update as soon as we have more information.
Components affected
SafeSend Returns SafeSend Gather SafeSend Organizers SafeSend Extensions SafeSend ExchangeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/10/2026 07:07PM
This incident has been resolved.
MONITORING
2 days ago - at 11/10/2026 02:47PM
We have implemented a fix that restored performance in SafeSend. We will continue to closely monitor our internal metrics and customer contacts to ensure the issue is fully resolved. We will provide another update as soon as we have more information.
INVESTIGATING
2 days ago - at 11/10/2026 02:05PM
Based on our internal monitoring, we are aware that some customers cannot login to SafeSend. We are currently working to restore services and will provide an update as soon as we have more information.
Latest SafeSend outages
Service Interruption - Client Experience Loading Issues - about 2 months ago
Service Interruption - SafeSend Tax Returns Loading/Errors for Client Experience and Client View - 7 months ago
Service Interruption - SafeSend Tax Returns Loading/Errors for Client Experience and Client View - 8 months ago
Access Code Email Delivery - 8 months ago
Service Interruption: SafeSend One Login Unavailable - over 1 year ago
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