Outage in Sage

Sage People - Major Outage

Resolved Major
October 01, 2024 - Started 12 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage People Sage People Sage People Sage People Sage People
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/02/2024 08:32AM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED 12 months ago - at 10/01/2024 04:59PM

The second phase of the fix is currently being rolled out. Thank you for your understanding as we work to resolve this issue.

INVESTIGATING 12 months ago - at 10/01/2024 03:00PM

A fix has been identified and is currently being rolled out. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 12 months ago - at 10/01/2024 01:00PM

A fix has been identified and currently in the process of being rolled out. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 12 months ago - at 10/01/2024 10:59AM

We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 12 months ago - at 10/01/2024 09:22AM

We identified an issue preventing customers globally from accessing the service and some are presented with "scheduled maintenance" error message. We are currently investigating.

INVESTIGATING 12 months ago - at 10/01/2024 09:11AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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