Outage in Sage

Ciel Données Mobiles for Sage 50 FR - Major Outage

Resolved Major
January 13, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Ciel Donnes Mobiles (FR)
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 01/14/2025 04:28PM

Le problème est maintenant résolu. Le service continue de fonctionner comme prévu.

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The issue is now resolved. The service is available and performing as expected.

MONITORING 2 days ago - at 01/13/2025 10:08AM

Le service fonctionne comme prévu. Éviter une récurrence est notre priorité alors que nous surveillons de près le service.
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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 2 days ago - at 01/13/2025 09:00AM

Nous continuons à enquêter sur la cause du problème.

Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème
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We are continuing to investigate the cause of the issue.

We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 days ago - at 01/13/2025 08:12AM

We have identified that customers in France are unable to access Sage 50 FR.

We are currently investigating.

INVESTIGATING 2 days ago - at 01/13/2025 07:59AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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