Outage in Sage

Sage.com Websites - Partial Outage

Resolved Minor
February 22, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/24/2025 10:02AM

The issue is resolved. Cart journeys continue to perform as expected.

MONITORING about 1 month ago - at 02/22/2025 10:58PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 1 month ago - at 02/22/2025 07:01PM

Thank you for your understanding as we work to resolve this issue.

INVESTIGATING about 1 month ago - at 02/22/2025 04:34PM

We have identified an issue preventing customers from using all the cart journeys in Europe and North America. Customers are facing a 404 error. All other products functionalities are performing as expected.
We are currently investigating.

INVESTIGATING about 1 month ago - at 02/22/2025 04:12PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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