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We identified an issue in the UK, with our bank transactions sync affecting a subset of customers using the banks NatWest, Royal Bank of Scotland and Ulster Bank, which resulted in their accounts going in to a state requiring reauthentication. All other product functionality is working as expected.
The products/services affected are:
-Sage Business Cloud Accounting (UK)
-Sage Intacct (UK)
-Sage 200 Standard (UK)
-Sage 200 Professional Partner Cloud (UK)
-Sage 50 (UK)
-Sage Accounting Individual (UK)
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
If you see any issues receiving bank transactions, please reauthenticate to receive bank transactions as normal.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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