Outage in Sage

Ciel Données Mobiles for Sage 50 FR - Degraded Performance

Minor
January 15, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Ciel Donnes Mobiles (FR)
Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 01/15/2025 12:19PM

Le problème de performance a été rétabli et le service fonctionne comme prévu. Éviter une récurrence est notre priorité alors que nous surveillons de près le service.
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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 4 hours ago - at 01/15/2025 10:34AM

Nous avons identifié que des clients en France rencontrent des lenteurs lors de la navigation dans le service.
Nous sommes en train d'enquêter.

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We identified that customers in France are experiencing slowness when navigating the service.
We are currently investigating.

INVESTIGATING about 5 hours ago - at 01/15/2025 10:10AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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