Outage in Sage

Sage Business Cloud Accounting (NA) - Degraded Performance

Resolved Minor
May 20, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 05/21/2025 05:16PM

The issue is resolved and the service continues to perform as expected.

MONITORING 1 day ago - at 05/21/2025 08:20AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 2 days ago - at 05/20/2025 05:59PM

We have identified the cause of the issue and are implementing a fix.

INVESTIGATING 2 days ago - at 05/20/2025 05:21PM

We have identified an issue when CA customers go to their Aged Reports, their paid invoices are still reflected as outstanding in the AR and AP Aged Reports. We are currently investigating.

INVESTIGATING 2 days ago - at 05/20/2025 04:55PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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