Outage in Sage
Banking Service - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
**Summary:** Sage Intacct's Banking Service experienced degraded performance for approximately 3.6 hours due to emergency maintenance carried out by third-party provider AccessPay, causing delays in transaction processing for customers in the UK, US, and Canada. Sage worked with AccessPay to address the issue, which was fully resolved and restored to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/03/2026 04:45PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
2 days ago - at 08/03/2026 01:46PM
Our third-party AccessPay has informed us that they are undergoing an emergency maintenance which may cause delays in transaction processing for customers in the UK,US and Canada.
We are engaged and working with AccessPay to resolve the issue.
The affected service/product is:
- Sage Intacct
INVESTIGATING
2 days ago - at 08/03/2026 01:10PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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