Sage experienced a 3.9-hour degraded performance incident affecting e-invoicing notifications across multiple products, including Sage Active, Sage FRP 1000, Sage Connect, Sage Intacct, Sage for Accountants, Sage X3 Cloud, and Sage X3 Hosted. Customers encountered delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. The issue was fully resolved and service returned to normal performance.
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Nous avons identifié un incident affectant les notifications de facturation électronique. Par conséquent, certains clients peuvent rencontrer des retards dans le traitement des factures électroniques entrantes, les mises à jour de statut des factures et le traitement des soumissions d’e-reporting.
Nous enquêtons actuellement sur cet incident.
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We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions.
We are currently investigating the issue.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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