Outage in Sage
HMRC Issues
Minor
September 23, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
-Sage Business Cloud Payroll
-Sage 50 Payroll Cloud
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Components affected
Sage 200 Standard (UKI) Sage Business Cloud Accounting (UKI) Sage Business Cloud Payroll Sage Partner Edition Sage 50 Sage Sole Trader Sage 200 Professional SPC (UKI) Sage Personal Tax Sage Intacct Sage Brightpearl Sage Making Tax Digital (MTD)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 13 hours ago - at 09/23/2026 03:56PM
HMRC continues to investigate the issue. We will provide further updates as soon as they become available.
IDENTIFIED
about 16 hours ago - at 09/23/2026 01:23PM
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage Sole Trader
-Making Tax Digital (MTD)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
-Sage Business Cloud Payroll
-Sage 50 Payroll Cloud
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
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