Outage in Sage
Remote Data Access (RDA) UKI - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage 50's Remote Data Access service experienced degraded performance for approximately 22.5 hours, preventing UK and Ireland customers from logging into Sage 50 Accounts. The issue was identified and brought under control, with the service restored to normal performance. The incident was fully resolved on September 30, 2026, with monitoring in place to prevent recurrence.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/30/2026 10:06AM
The issue is resolved and the service continues to perform as expected.
MONITORING
5 days ago - at 09/29/2026 12:05PM
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI).
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
5 days ago - at 09/29/2026 11:39AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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