Outage in SailPoint

Search activities are missing for newly created/changed identities

Resolved Minor
December 07, 2022 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
SailPoint Frankfurt eu-central-1
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/07/2022 02:46PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/07/2022 02:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/07/2022 01:50PM

We have stabilized all backend components and are seeing recovery. Data is being processed and ingested into the search platform. We are analyzing the processing rates to understand the ETA.

INVESTIGATING almost 3 years ago - at 12/07/2022 11:36AM

We are scaling up the backend process i.e. Kafka nodes to mitigate the issue.

INVESTIGATING almost 3 years ago - at 12/07/2022 09:37AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/07/2022 09:36AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/07/2022 09:35AM

We are currently investigating this issue.

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