Outage in SailPoint
NERM is currently experiencing a service disruption.
Resolved MajorIncident Report
SailPoint is investigating an issue with NERM that is currently impacting some of our customers ability to access the platform. We are working on addressing the service disruption and will provide an update upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/08/2025 09:39PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 10/08/2025 06:17PM
This is impacting customers who use Cisco Talos for DNS reputational ratings. Customers can add nonemployee.com to the allow list for temporary relief until reputation listing has been corrected. Also reporting the nonemployee.com domain as trusted to Cisco can help this get this issue resolved.
INVESTIGATING
about 1 month ago - at 10/08/2025 05:52PM
SailPoint is investigating an issue with NERM that is currently impacting some of our customers ability to access the platform. We are working on addressing the service disruption and will provide an update upon resolution.
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