Outage in SailPoint

Aggregation and Entitlements are currently experiencing a service disruption.

Resolved Minor
October 03, 2025 - Started 27 days ago - Lasted about 3 hours
Official incident page

Incident Report

SailPoint is investigating an issue with Aggregation and Entitlements that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Components affected
SailPoint Sydney ap-southeast-2

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/03/2025 09:37PM

This issue has been resolved.

INVESTIGATING 27 days ago - at 10/03/2025 09:02PM

We are continuing to investigate this issue.

INVESTIGATING 27 days ago - at 10/03/2025 07:16PM

We continue to investigate this issue and will provide an update as soon as it is available.

INVESTIGATING 27 days ago - at 10/03/2025 06:28PM

SailPoint is investigating an issue with Aggregation and Entitlements that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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