Outage in SailPoint

Search results delayed in US East Region

Resolved Minor
February 06, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with delayed search results in tenants located within the US East 1 region. We will continue to post updates here as we move forward with our investigation. We apologize for any inconvenience that this may cause and thank you for your patience and understanding.
Components affected
SailPoint N. Virginia us-east-1
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/06/2023 10:18PM

We have resolved the issue causing delayed search results in US East 1. Please give search approximately 24 hours to complete a full re-synchronization. If you continue to experience issues with delayed search results, please contact SailPoint Support.

INVESTIGATING over 2 years ago - at 02/06/2023 09:20PM

We are currently investigating an issue with delayed search results in tenants located within the US East 1 region. We will continue to post updates here as we move forward with our investigation. We apologize for any inconvenience that this may cause and thank you for your patience and understanding.

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