Outage in SailPoint
Access Requests - Intermittent failure to process Access Requests after approval.
Resolved Major
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Outage Details
Customers are reporting that Access Requests which require approval are intermittently failing to continue processing after being approved.
Our Engineering Teams are currently investigating.
Components affected
SailPoint Frankfurt eu-central-1 SailPoint Sydney ap-southeast-2 SailPoint London eu-west-2Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/09/2023 10:33AM
Our Engineering Teams have resolved the issue. Affected pending requests will need to be cancelled and re-submitted.
INVESTIGATING
over 2 years ago - at 03/09/2023 09:44AM
Investigations are continuing
INVESTIGATING
over 2 years ago - at 03/09/2023 08:32AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 03/09/2023 08:31AM
Customers are reporting that Access Requests which require approval are intermittently failing to continue processing after being approved.
Our Engineering Teams are currently investigating.
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