Production Tenants degraded in EU-Central-1 Region

We have remediated the issue that was preventing customers from accessing Production Tenants located in the EU-Central-1 region. If you continue experiencing issues accessing your Production Tenant located in the EU-Central-1 region, please contact SailPoint Support.

Thank you for your patience and understanding as we worked to resolve this issue, we apologize for any inconvenience this may have caused.

We have identified the issue that is preventing customers from accessing Production Tenants in the EU-Central-1 region and are working diligently to resolve the issue. We will continue posting status updates here as we have them.

We are currently aware of an issue preventing customers from accessing Production Tenants located in the EU-Central-1 region. We are working internally to investigate and resolve the issue and will continue to post status updates here.