Outage in SailPoint
Password Reset Unavailable for Some Customers
Resolved Major
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Outage Details
We are currently experiencing issues with password resets. A user receives an error when attempting to reset their password from the IdentityNow UI.
We are investigating this urgently
Components affected
SailPoint N. Virginia us-east-1Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/13/2023 07:13PM
This issue has now been resolved. Please reach out to support if you have further issues or questions regarding this.
INVESTIGATING
over 1 year ago - at 12/13/2023 06:19PM
Community Link: Click here to discuss this incident.
INVESTIGATING
over 1 year ago - at 12/13/2023 06:18PM
Community Link: Click here to discuss this incident.
INVESTIGATING
over 1 year ago - at 12/13/2023 06:18PM
We are currently experiencing issues with password resets. A user receives an error when attempting to reset their password from the IdentityNow UI.
We are investigating this urgently
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