Outage in SailPoint

Tenants deployed with a Custom DNS Vanity URL not loading

Resolved Major
December 18, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where tenants deployed with a custom DNS Vanity URL is not loading. We apologize for the inconvenience and will continue to provide updates here as we have them.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/18/2023 11:25PM

This incident has been resolved, all tenants with a custom Vanity URL are accessible now. If you continue to experience issues with your Vanity URL tenant, please contact SailPoint Support.

We apologize for any inconvenience this may have caused and greatly appreciate your patience.

INVESTIGATING about 1 year ago - at 12/18/2023 10:07PM

Community Link: Click here to discuss this incident.

INVESTIGATING about 1 year ago - at 12/18/2023 10:04PM

Community Link: Click here to discuss this incident.

INVESTIGATING about 1 year ago - at 12/18/2023 10:03PM

We are currently investigating an issue where tenants deployed with a custom DNS Vanity URL is not loading. We apologize for the inconvenience and will continue to provide updates here as we have them.

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