Outage in SailPoint

Search in US-East-1 Degraded

Resolved Minor
December 19, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with degradation of our search service in US-East-1. Customers may experience short term sluggishness or internal server errors when performing a search. We will continue to post updates here as we have them. Thank you
Components affected
SailPoint N. Virginia us-east-1
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/19/2023 08:07PM

This incident has been resolved. If you continue to experience any issues with search degradation, please contact SailPoint Support.

MONITORING over 1 year ago - at 12/19/2023 07:46PM

We have identified the problem causing search degradation and have resolved the issue. We are monitoring to verify resolution and will continue to post updates here as we have them.

INVESTIGATING over 1 year ago - at 12/19/2023 07:13PM

We are currently investigating an issue with degradation of our search service in US-East-1. Customers may experience short term sluggishness or internal server errors when performing a search. We will continue to post updates here as we have them.

Thank you

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