Outage in SailPoint

NERM is currently experiencing a service disruption.

Resolved Major
February 07, 2025 - Started 17 days ago - Lasted about 4 hours
Official incident page

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Outage Details

SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 02/07/2025 06:13AM

This incident has been resolved.

MONITORING 17 days ago - at 02/07/2025 05:58AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 17 days ago - at 02/07/2025 04:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 17 days ago - at 02/07/2025 02:28AM

SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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