Outage in SailPoint
NERM is currently experiencing a service disruption
Resolved MinorIncident Report
Summary AI Generated
SailPoint's NERM platform experienced a 45-minute service disruption affecting customers in the US-East-1 region, with degraded performance across Identity Suite and Audit services. The issue was investigated and fully resolved within that timeframe.
SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/09/2026 12:23PM
This issue has been resolved.
INVESTIGATING
6 days ago - at 10/09/2026 11:42AM
SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.
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