Outage in SailPoint
Identity Security Cloud is currently experiencing a service disruption
Resolved MinorIncident Report
Summary AI Generated
SailPoint's Identity Security Cloud experienced a ~1-hour disruption in the N. Virginia (us-east-1) region where identity refreshes were delayed for some customers. A fix was implemented and monitored before the incident was fully resolved.
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers where identities are delayed in being refreshed. We are working on addressing the service disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 11/10/2026 09:51PM
The service disruption has been mitigated.
MONITORING
about 22 hours ago - at 11/10/2026 09:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 23 hours ago - at 11/10/2026 08:48PM
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers where identities are delayed in being refreshed. We are working on addressing the service disruption.
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