Outage in SailPoint
Staging - Access Requests are delayed in processing
Resolved MinorIncident Report
Summary AI Generated
**SailPoint Staging – Access Request Processing Delays** A processing delay affected Access Requests in SailPoint's staging environment across the N. Virginia (us-east-1) and Oregon (us-west-2) regions, lasting approximately 12.3 hours. Requests were successfully submitted but stalled in processing. A fix was identified and implemented, with the incident fully resolved after a monitoring period.
We are currently investigating an issue in our staging environment where Access Requests are successfully submitted, but are delayed in processing.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 11/04/2026 08:35AM
The incident has been resolved
MONITORING
8 days ago - at 11/03/2026 10:03PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 11/03/2026 09:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 11/03/2026 08:20PM
We are currently investigating an issue in our staging environment where Access Requests are successfully submitted, but are delayed in processing.
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