Outage in Salesforce

Performance Degradation

Resolved Minor
January 04, 2024 - Started 11 months ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce GBR2S
Latest Updates ( sorted recent to last )
UPDATE 10 months ago - at 01/04/2024 04:48PM

At 13:40 UTC, on January 4, 2024, the Salesforce Technology team noted a performance degradation impacting customers on the GBR2s instance. Customers may not be able to save APEX classes. The technology team believes that the high CPU usage is the potential trigger of the issue at the database tier. The Technology team is currently working on the mitigation steps.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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