Performance Degradation

The Technology team will deploy the release on April 5, 2024 at 00:00 UTC, targeting USA248S first during the release cycle. Once the rollout is completed, our support team will validate with impacted customers that the impact has been mitigated.

We'll provide the next update as soon as additional information becomes available.

The Technology team has a potential fix ready and is obtaining logs to validate the fix is successful. While investigating, the team came across additional errors and is verifying if these errors are related to this issue.

We'll provide the next update as soon as additional information becomes available.

At 17:42 UTC on April 1, 2024, the Salesforce Technology team began investigating a performance degradation impacting navigation within the core application. The team is investigating to mitigate the impact as quickly as possible. Customers may receive intermittent errors and page load failures while navigating the application. The issue initially surfaced within Flow Builder but has been observed in other areas within Setup. The issue is occurring intermittently, so re-submitting or refreshing the page may successfully load the page.

We'll provide the next update as soon as additional information becomes available.