Outage in Salesforce

Performance Degradation

Resolved Minor
April 09, 2024 - Started 7 months ago - Lasted 1 day

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce IND118
Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTION 7 months ago - at 04/09/2024 06:33AM

The Salesforce technology team has implemented bulk indexing to address the Search issues. The reindexing process will take several hours. We will update you once indexing is completed or if we have any additional information.

IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED 7 months ago - at 04/09/2024 06:04AM

We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

IMPLEMENTINGSOLUTION 7 months ago - at 04/09/2024 05:31AM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

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