Outage in Salesforce

Salesforce Data Cloud Feature Degradation

Resolved Minor
May 10, 2024 - Started about 1 month ago - Lasted 3 days

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Outage Details

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk
Components affected
Salesforce NA232 Salesforce USA296 Salesforce NA235 Salesforce USA788 Salesforce USA598 Salesforce NA163 Salesforce USA564 Salesforce USA878 Salesforce GBR52 Salesforce IND64 Salesforce DEU70 Salesforce NA140
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 05/10/2024 11:41PM

The Salesforce Technology team continues to investigate a feature degradation impacting Salesforce Data Cloud. The team has been able to reproduce the issue and has developed a code change that will restore service performance. Testing has been successfully undertaken in a test environment. The deployment of the code change has been scheduled to run during the weekend, outside of core business hours. This is expected to take between 24-48 hours to complete. The next update will be once the deployment has been completed, or if additional information becomes available.

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