Outage in Salesforce

Service Disruption

Resolved Major
June 10, 2024 - Started 6 months ago - Lasted about 4 hours

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce IND120
Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 06/10/2024 07:33PM

The traffic identified as the potential cause has been suspended, and our engineers are monitoring the stability of the instance.

We will provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE 6 months ago - at 06/10/2024 06:37PM

We have taken action to address a source of database resource contention on the instance and are validating to determine whether this has a positive impact on performance.

We will provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE 6 months ago - at 06/10/2024 06:03PM

We are pursuing multiple investigative swimlanes to identify a definitive trigger for this issue and restore functionality as quickly as possible.

We will provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE 6 months ago - at 06/10/2024 04:57PM

At 15:58 UTC, on June 10, 2024, the Salesforce Technology team noted a performance degradation impacting IND120. Customers may be experiencing high Average Page Times and intermittent connectivity issues. Our teams are actively troubleshooting the issue to restore services as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

INVESTIGATINGCAUSEOFISSUE 6 months ago - at 06/10/2024 04:32PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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