Outage in Salesforce

Feature Degradation

Resolved Minor
July 08, 2024 - Started 2 months ago - Lasted about 4 hours

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Outage Details

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE 2 months ago - at 07/08/2024 04:34PM

Restarting the hosts has yielded positive results, and we are closely monitoring their performance and the stability of the environment.

We’ll provide another update as additional information becomes available.

UPDATE 2 months ago - at 07/08/2024 03:42PM

At 21:00 UTC on July 7, 2024, the Salesforce Technology team noted a feature degradation in the Analytics service on multiple instances. During this time, customers may receive an error or be unable to create a new dashboard. The specific step involving the creation of charts, or "recipes," when setting up a new dashboard is not functioning. We are performing restarts to restore services. We appreciate your patience as we work towards resolving this issue and apologize for any inconvenience caused.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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