Outage in Salesforce

Performance Degradation

Resolved Minor
August 04, 2024 - Started 3 months ago - Lasted about 3 hours

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA26
Latest Updates ( sorted recent to last )
UPDATE 3 months ago - at 08/04/2024 07:48AM

We have taken action to address a database contention issue believed to have triggered the intermittent slowness, timeouts, and connectivity issues. We will continue to validate the trigger and monitor the environment to ensure stability.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE 3 months ago - at 08/04/2024 06:46AM

We are continuing to investigate the trigger of the issue and determine the most appropriate way to mitigate the intermittent slowness, timeouts, and connectivity issues some customers are experiencing.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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